Mark Harsanye, 58 years old and resident of Henderson, Nev. near Las Vegas, figures the injury started more than 35 years ago during basic training in the United States Air Force. He climbed a 30ft tower when the wind took him. Gravity and the ground did rest breaking his leg in two places.
“Over the years, normal wear and tear caught up with me,” said Mark. “In my 40s, my doctor warned me knee replacement surgery would be inevitable. I hoped that I could make it until 70, but the pain became unbearable. I just couldn’t do it anymore.”
He researched the surgery, the recovery time, and talked with others about it. He felt fairly well prepared for the procedure and the journey back to health and to work. Twelve weeks later, he grew impatient as his knee still had a lot of scar tissue. So, he opted for another surgery to remove scar tissue.
“Before the replacement, I thought hard work would get me back on my feet faster,” said Mark. “After surgery, it felt more like ‘what did I do?’ I’m competitive. When I saw others recovering faster, I wanted to become better. An in-home physical therapist helped, but the second surgery helped me improve the flexibility of my knee.”
Mark couldn’t wait to get back to work. Getting a call from his Cigna vocational coach, Alicia Troski, he found a partner with the energy he needed to make even greater strides.
“He came ready to work,” said Alicia. “He didn’t want to be dependent on anyone. That mentality means a lot when overcoming a difficult recovery process. For some, it’s easy to quit and fall back into an easy chair. Not Mark. He remained focused on getting himself back.”
One of the resources Alicia offered, the Cigna customer referral program with Achilles International, which is a non-profit organization dedicated to helping people with disabilities participate in athletic events, encourages people like Mark to build up physical strength and stamina.
Cigna partners with organizations like Achilles International to help customers achieve their return to work goals by providing access to additional rehabilitation resources including ergonomic office equipment, software, education and accommodations to help customers stay safe and be productive at work, encouragement and support, resume review and job placement assistance.
“My employer has been supportive throughout my recovery process from accommodations to treatment,” said Mark. “If I needed a break to ice my knee, I could do it as I needed, when I needed. If I had to take off for therapy, I felt comfortable do so.”
As a result of his hard work and dedication to return to work, Cigna offered Mark the opportunity to participate in the Walt Disney World 5K presented by Cigna on Thursday, January 4th as a member of Team Cigna.
“I have a plan – stretches, working my core, weight training,” said Mark. “If I did nothing, it would be like owning a sports car and letting it rot. I’m only going to get better by working at it.”
The Cigna Customer Referral Program with Achilles International demonstrates Cigna’s promise to partner with customers “Together, All the Way” along their unique health journey. When injury or illness occurs, Cigna helps them get back on track to achieve their goals.
“For Cigna customers, participating in a race represents a healthy milestone on the road to recovery, but also independence,” said Alicia. “As people gain physical strength, they also build confidence, which can positively affect all areas of your life.”
“I’ve come far, but I see it as just the beginning,” said Mark. “I’m back and work because of Bethany and none of this would have been possible without Cigna. So many resources came together to make things happen at my own pace.”
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